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Privacy Policy

Last Updated: 6/20/2025

1. Overview

Joogoos ("we", "our", or "us") is an AI-powered platform for automated content generation and scheduled social media publishing. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services.

2. Information We Collect

  • Account Data: Name, email, password (hashed), and billing information.
  • Social Media Tokens: OAuth tokens to post on your behalf—never your passwords.
  • Generated Content: AI-generated text/images linked to your account.
  • Usage Data: IP address, browser/device type, time zone, and usage analytics.
  • Cookies: For session management, analytics, and personalization.

3. How We Use Your Information

  • Provide and improve our platform and services.
  • Generate, store, and publish AI content on your connected accounts.
  • Manage billing, subscriptions, and account support.
  • Analyze usage for product improvement.
  • Communicate service updates and marketing (if opted-in).

4. Legal Bases (GDPR)

We rely on the following legal bases for processing your data (where applicable):

  • Consent
  • Contract performance
  • Legitimate interests
  • Legal obligations

5. Sharing of Information

  • Service Providers: Hosting, analytics, payment processors, customer support.
  • Social Platforms: To publish your content via connected APIs.
  • Legal Compliance: When required to comply with laws or protect rights.
  • Business Transfers: In case of merger, sale, or acquisition.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy. You may request deletion of your account and data at any time.

7. Your Rights

You may exercise the following rights depending on your jurisdiction (e.g., under GDPR or CCPA):

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Request data portability
  • Opt-out of marketing communications
  • California residents: request data disclosures and opt out of "sale" of data

8. International Data Transfers

If you are located outside our operating country, your data may be processed and stored in jurisdictions with different data protection laws. Where required, we use Standard Contractual Clauses or equivalent safeguards.

9. Data Security

We apply reasonable technical and organizational measures to secure your data. However, no system is 100% secure. Please use strong passwords and safeguard your account credentials.

10. Children's Privacy

Joogoos is not intended for users under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date above. Significant changes may be communicated via email or in-app notifications.

12. Contact Us

If you have any questions or requests regarding your data or this policy, please email us at support@joogoos.com.